Orders & Returns
ORDER STATUS
How can I check my order status? If you are a registered user, click here to login.
ORDER HISTORY
How can i check my order history? If you are a registered user, click here to login.
When you are logged in, go to My Account / My Orders and you will be able to check the status of your order.
PAYMENT
All payments are subject to validation and authorization by both the card issuer/credit company and us to maintain security and prevent fraud. Payment security has a very high priority. Therefore, all information is sent through encrypted servers.
We accept the following payment types:
- Visa
- MasterCard
- PayPal
If you pay with a credit card, your card will be authorized when you place your order, and you will receive an email confirming that your order has been successful.
If your card is not authorized, no charge will appear, and you will be notified immediately on the screen that the payment was unsuccessful. You will be asked to provide another method of payment.
NO RETURNS POLICY
Please note all sales are FINAL —no exchanges or refund on any items purchased at a discount.
DISCOUNTS & SALES
Discounts are valid on the purchase of sale items at outletneon.com only. Offers cannot be used in combination with any other offers including promotional codes, cannot be applied to previous purchases. Valid in Canada only. All sale items are FINAL SALE, no exchanges or refunds for items purchased at discount price. Quantities are limited.